Cancellation and Refund Policy

We understand that sometimes plans change. Hence, to make it light on your pocket, we are only charging a 50% advance, which is on a non-refundable basis.


Please take note of our revised Refund Policy for NRF (Non-refundable booking) for reservations made from October to March.

Payment Failure Refunds: In case of a payment failure, rest assured that we will promptly initiate your refund. Your refunded amount will be credited to your bank account within 7-9 working days.

For any further inquiries or assistance, please don't hesitate to reach out to us at

We appreciate your trust in Urban Nomads, and we are committed to providing you with exceptional service.